SoFlo Mobile Massage LLC - Privacy Policy

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SoFlo Mobile Massage ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile massage therapy services.

2.1 Personal Information

We may collect the following personal information:

- Name and contact information (phone number, email address)

- Home or appointment address

- Health history and massage therapy preferences

- Appointment dates, times, and service details

- Payment information (processed securely through our payment processor)

2.2 Text Message (SMS) Information

If you provide consent to receive text messages:

- Your mobile phone number

- Message delivery status and interaction data

- Opt-in and opt-out preferences

We use your personal information to:

- Schedule and confirm massage therapy appointments

- Send appointment reminders and confirmations via text message or email

- Communicate about appointment changes or cancellations

- Provide therapeutic services appropriate to your needs

- Process payments for services rendered

- Comply with legal and professional licensing requirements

- Improve our services and client experience

If you provide your mobile phone number to SoFlo Mobile Massage, you may receive SMS text messages related to your appointments, including appointment confirmations, reminders, and scheduling updates.

4.1 Consent

By providing your mobile number and opting in, you consent to receive SMS messages from SoFlo Mobile Massage for appointment-related communications.

4.2 Message Frequency

Message frequency varies depending on your appointment activity.

4.3 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

4.4 Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will no longer receive SMS messages from us unless you opt in again.

4.5 Help and Support

If you need assistance, reply HELP to any message or contact us at (561) 460-6132 or paul@soflomobilemassage.com.

We use your mobile number only to communicate with you about your appointments and related customer care matters.

Mobile opt-in data, consent, and phone numbers collected for SMS communications will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.