SoFlo Mobile Massage ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile massage therapy services.
2.1 Personal Information
We may collect the following personal information:
- Name and contact information (phone number, email address)
- Home or appointment address
- Health history and massage therapy preferences
- Appointment dates, times, and service details
- Payment information (processed securely through our payment processor)
2.2 Text Message (SMS) Information
If you provide consent to receive text messages:
- Your mobile phone number
- Message delivery status and interaction data
- Opt-in and opt-out preferences
We use your personal information to:
- Schedule and confirm massage therapy appointments
- Send appointment reminders and confirmations via text message or email
- Communicate about appointment changes or cancellations
- Provide therapeutic services appropriate to your needs
- Process payments for services rendered
- Comply with legal and professional licensing requirements
- Improve our services and client experience
4.1 Consent
By providing your mobile phone number and requesting our services, you consent to receive text messages from SoFlo Mobile Massage related to:
- Appointment confirmations
- Appointment reminders (typically 24 hours prior)
- Scheduling notifications and changes
4.2 Message Frequency
You will typically receive:
- One confirmation message per appointment booked
- One reminder message per appointment (24 hours prior)
- Occasional messages for appointment changes or rescheduling
Message frequency will not exceed 5 messages per month unless you have multiple appointments or there are exceptional scheduling circumstances.
4.3 Message and Data Rates
Standard message and data rates may apply based on your mobile carrier plan. SoFlo Mobile Massage does not charge for text messages, but your carrier may charge standard SMS fees.
4.4 Opt-Out Instructions
You can opt out of text messages at any time by:
- Replying "STOP" to any text message from us
- Calling us at (561) 460-6132
- Emailing paul@soflomobilemassage.com
Once you opt out, you will receive one final confirmation message, and then no further text messages unless you opt back in.
4.5 Help and Support
For help with text messages, reply "HELP" to any message or contact us at (561) 460-6132.
We implement appropriate technical and organizational measures to protect your personal information:
- Secure storage systems with access controls
- Encryption for sensitive data transmission
- Limited access to personal information (only authorized personnel)
- Regular security assessments and updates
We may share information only in the following circumstances:
- With service providers who assist our operations (payment processors, scheduling software)
- When required by law or legal process
- To protect our rights, property, or safety
- In connection with a business transfer or merger
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data processing activities
- Withdraw consent for text message communications
To exercise these rights, contact us at paul@soflomobilemassage.com or call (561) 460-6132
If you are a California resident, you have specific rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed (we do not sell)
- Right to say no to the sale of personal information (not applicable as we don't sell)
- Right to access your personal information
- Right to equal service and price (we do not discriminate)
Based on the principle that specific points on the feet correspond tFlorida residents have the right to:
- Receive notice of our privacy practices
- Access and review their personal health information
- Request amendments to their information
- Receive an accounting of disclosureso different organs and systems in the body, reflexology can help to relieve stress, improve circulation, and promote overall wellness.
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and professional licensing obligations
- Resolve disputes and enforce our agreements
- Maintain records for tax and business purposes
Typically, we retain client records for 7 years in accordance with Florida massage therapy licensing requirements.
Our services are not directed to individuals under 18 without parental consent. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected information from a child, please contact us immediately.
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or our privacy practices, please contact:
**SoFlo Mobile Massage**
Email: paul@soflomobilemassage.com
Phone: (561) 460-6132
Website: https://soflomobilemassage.com
- **Program name:** SoFlo Mobile Massage Appointment Notifications
- **Message types:** Appointment confirmations, reminders, scheduling updates
- **Message frequency:** 1-5 messages per month
- **Opt-out:** Reply STOP anytime
- **Help:** Reply HELP or call (561) 808-9659
- **Privacy:** We do not share mobile numbers with third parties for marketing
*Last Updated: February 11, 2026*
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